Privacy Policy

1. Information We Collect

When you use MyGreenDelight to order fresh farm vegetables, seasonal fruits, and groceries in Bhopal, we collect the necessary details to deliver your produce quickly and safely:

• Contact Information: Full name, mobile phone number, and email address for order OTP and delivery notifications.
• Delivery Coordinates: Bhopal street address, GPS location / coordinates to enable fast 10-15 minute rider navigation.
• Order Data: Basket produce selections, payment preferences (Cash on Delivery or Paytm/UPI online payment), and delivery time-slot choices.

2. How We Use Your Data

Your personal data is used exclusively to fulfill your farm produce orders across Bhopal:

• Dispatching delivery riders directly to your doorstep using live GPS routing.
• Sending order verification OTP codes and digital invoices via email.
• Crediting cashback to your GreenPoints wallet upon successful delivery.
• We never sell, rent, or trade your personal information to any third-party advertisers.

3. Payment & Security

All online payments are processed through PCI-DSS compliant, RBI-authorized gateways (such as Paytm Payments Bank / Razorpay) using 256-bit SSL encryption. MyGreenDelight does not store your credit card numbers, debit card PINs, or UPI credentials on our servers.

4. Contact Our Bhopal Support Desk

If you have any questions regarding your data privacy, you can reach our Bhopal customer grievance desk: